Privacy Policy

At Own&Only, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information. 

Information We Collect

Personal Information 

When you place an order or create an account, we may collect: 

  • Name 
  • Email address 
  • Phone number 
  • Shipping and billing address 
  • Payment details (processed via secure payment gateways) 

Uploaded Content 

We collect images, designs, text, or files uploaded for product personalisation.

Device & Usage Information 

We may collect: 

  • IP address 
  • Browser information 
  • Cookies 
  • Website usage and analytics data 
How We Use Your Information

Your information is used to: 

  • Process and deliver orders 
  • Personalise products 
  • Provide customer support 
  • Improve website experience 
  • Send updates, promotions, or offers (where permitted) 

We do not sell your personal information to third parties. 

Sharing of Information

We may share information only with: 

  • Courier and logistics partners for delivery 
  • Payment gateways for secure transactions 
  • Production partners for order fulfilment 
  • Analytics providers to improve website performance 

All partners are expected to maintain appropriate confidentiality and security standards. 

Data Security

We use industry-standard security measures and safeguards to protect your information from unauthorised access, disclosure, alteration, or misuse.

Cookies

Cookies help enhance your browsing experience and improve website functionality. 

You may choose to disable cookies through your browser settings; however, certain features of the website may not function properly. 

Your Rights

You may request to: 

  • Access your personal information 
  • Correct inaccurate information 
  • Delete your account, subject to applicable legal requirements 
  • Opt out of promotional communications 

To exercise these rights, please contact us using the details provided below.

Storage & Retention

We retain personal information only for as long as necessary for: 

  • Order processing and fulfilment 
  • Customer support 
  • Legal, tax, and regulatory requirements 

Uploaded designs and files may be deleted after production unless otherwise required for order fulfilment or customer support purposes.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of such external websites.

Updates to This Policy

We may update this Privacy Policy from time to time. Continued use of our website after any changes indicates acceptance of the updated policy. 

Contact Us

For privacy-related questions or requests, please contact us: 

Email: support@ownandonly.com 

Phone: +91 97436 36979